Privacy Policy
How Book Kashi Boat collects, uses, and protects your information when you use our website and book our tours.
At Book Kashi Boat (“we,” “our,” “us”), the privacy of our visitors, pilgrims, tourists, and customers is one of our highest priorities. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have regarding your personal information when you visit our website, submit an inquiry, or book any of our boating services.
This Privacy Policy applies solely to information collected through our website and online services. It does not apply to information collected offline or through other channels unless specifically stated.
By using our website and booking services, you agree to the terms of this Privacy Policy.
Consent
By accessing our website, submitting inquiries, making bookings, communicating with us, or using our services, you consent to the collection, storage, processing, and use of your information as described in this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please discontinue use of our website and services.
Information We Collect
When you visit our website, contact us, submit an inquiry, make a booking, or use our services, we may collect certain personal, booking, communication, payment, and technical information. This may include your name, email address, mobile number, WhatsApp number, country of residence, city, number of guests, preferred booking date and time, selected boat ride package, special requests, pickup or meeting point details, and emergency contact information where required.
If you make a reservation, we may also collect booking-related information such as ride preferences, passenger details, booking history, payment status, cancellation records, and refund information.
When payments are made through our website, payment processing is handled securely by trusted third-party payment providers, and we may receive limited transaction details such as transaction IDs, payment status, payment amounts, and transaction dates; however, we do not store sensitive payment information such as credit card numbers, debit card numbers, CVV numbers, UPI PINs, banking passwords, or other financial credentials.
Additionally, when you communicate with us through email, phone calls, WhatsApp, contact forms, or social media platforms, we may retain records of such communications, including any information you voluntarily provide. We may also automatically collect certain technical information when you access our website, including your IP address, browser type, device information, operating system, internet service provider, referring pages, date and time of access, pages visited, duration of visits, and website interaction data.
This information helps us provide our services, improve user experience, process bookings efficiently, maintain website security, and enhance the overall quality of our offerings
How We Use Your Information
We use the information we collect to provide, operate, and improve our boating services and website. This includes processing and confirming bookings, scheduling boat rides, coordinating with boat operators, sending booking confirmations and reminders, managing cancellations and refunds, and responding to customer inquiries and support requests.
Your information may also be used to communicate important updates regarding your booking, including changes in schedules, weather-related notifications, safety information, and service-related announcements through email, phone calls, or WhatsApp.
Additionally, we use collected data to analyze website performance, understand visitor behavior, improve user experience, personalize content, enhance our services, and develop new offerings that better meet customer needs. With your consent, we may send promotional communications regarding special offers, seasonal packages, festival tours, discounts, and other marketing updates, from which you may opt out at any time. We also use information to verify transactions, detect and prevent fraudulent activities, protect the security of our website and customers, comply with legal obligations, enforce our Terms and Conditions, and maintain accurate business and financial records.
All information is used only for legitimate business purposes and in accordance with applicable privacy and data protection laws.
Log Files
Like most websites, Book Kashi Boat uses log files that automatically record information such as IP addresses, browser type, device information, date and time of visits, referring pages, and click activity. This data is used solely for website analytics, security monitoring, troubleshooting, and improving user experience. The information collected through log files is not linked to personally identifiable information and is used only for statistical and operational purposes.
Cookies & Web Beacons
Book Kashi Boat uses cookies and similar tracking technologies to enhance your browsing experience and improve the functionality of our website. Cookies are small files stored on your device that help us remember your preferences, understand how visitors interact with our website, analyze traffic patterns, improve website performance, and provide a more personalized user experience. We may also use cookies through trusted third-party services such as Google Analytics to measure website usage and effectiveness. You can choose to disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website. By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy.
Third-Party Services & Advertising
To operate our website and provide booking services efficiently, Book Kashi Boat may use trusted third-party services, including payment gateways, website analytics tools, advertising platforms, and communication services. Payments made through our website are processed securely by third-party payment providers such as Razorpay, which maintain their own privacy and security policies. We may also use services such as Google Analytics and Google Ads to understand website usage, improve our services, and display relevant advertisements to users. If you communicate with us through WhatsApp or social media platforms, your interactions may also be subject to the privacy policies of those respective services. These third-party providers may use cookies, web beacons, JavaScript, or similar technologies to collect information in accordance with their own policies. Book Kashi Boat does not control these technologies and encourages users to review the privacy policies of any third-party services they interact with through our website.
Information Sharing, Data Retention & Data Security
Book Kashi Boat respects your privacy and does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information only when necessary to provide our services, such as with boat operators, payment processors, technology service providers, or customer support partners involved in fulfilling your booking. We may also disclose information when required by law, regulation, court order, governmental authority, or when necessary to protect our legal rights, prevent fraud, ensure customer safety, or comply with legal obligations. Any third-party service providers who receive your information are expected to maintain appropriate confidentiality and security standards.
We retain your personal information only for as long as necessary to provide our services, manage bookings, process payments and refunds, resolve disputes, maintain business records, and comply with applicable legal, regulatory, tax, and accounting requirements. Once the information is no longer required for these purposes, we take reasonable steps to securely delete, anonymize, or archive it in accordance with applicable laws and industry practices.
Book Kashi Boat takes reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, misuse, or loss. We use secure hosting environments, encrypted connections (SSL), restricted access controls, and other security practices to safeguard the information we collect. While we strive to maintain the highest level of security, no method of data transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, users acknowledge that they provide information at their own risk, and we cannot guarantee absolute security of all data transmitted through our website.
Your Rights, Third-Party Links & Policy Updates
Book Kashi Boat is committed to protecting your privacy and respecting your rights regarding the personal information we collect. Depending on applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal data under certain circumstances, restrict or object to the processing of your information, withdraw consent where consent is the basis for processing, and request a copy of your data in a portable format. We will make reasonable efforts to respond to valid requests within the timeframes required by applicable laws.
Protecting children’s privacy is also important to us. Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personally identifiable information from children. If a parent or guardian believes that a child has provided personal information through our website, they should contact us immediately, and we will take reasonable steps to remove such information from our records as quickly as possible.
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services that operate independently of Book Kashi Boat. We are not responsible for the privacy practices, content, or security of these third-party websites and encourage users to review their respective privacy policies before providing any personal information.
We may update or modify this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, technology, or industry practices. Any revisions will be posted on this page along with an updated effective date. By continuing to use our website and services after such changes are published, you acknowledge and accept the updated Privacy Policy. If you have any questions regarding this Privacy Policy or wish to exercise any of your privacy rights, please contact us using the contact information provided below.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Book Kashi Boat
📍 Varanasi, Uttar Pradesh, India
📞 Phone: +91 7980761620
📧 Email:
🌐 Website: bookkashiboat.com
We are committed to addressing privacy-related concerns promptly and transparently.